The whole opposite is your employee Liibide (sorry I didn’t have the spelling of his title). I hesitate to simply call him a Customer Service Rep. He did help me with a few problems I had on my outgoing flight but fundamentally was of no help whatsoever with my return flight.
Your deficiency of reaction brought on me to cancel my excursion which I told Every person to at American.. Remember to notify me what I do upcoming..
We will not likely fly American Airways at any time once again, and neither will my family and friends. they may drop a LOT more than the $863 he detailed.
I'm incredibly dissatisfied with this particular service from American Airways. We had prepared a vacation that we imagined would start out by enjoying exceptional service from American.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo New York,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el hotel y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
So, we landed in A different metropolis, stayed the night there, and after that flew in Yet another Aircraft. We have been all established to go, and then they told us we couldn’t go anywhere due to “Mechanical Concerns.
following a delayed flight away from Detroit simply because there wasn’t a working PA system( which we had been informed was FAA required). We reloaded on a similar airplane and flew to Dallas above 2 several hours afterwards. ( the flight attendants had to stroll the ailes to talk). our flight was to leave at 600am. we last but not least remaining at 1145am. On arriving in Dallas we were being rushed to our subsequent gate for Denver. Upon arriving in Denver late afternoon, we had no luggage. We ended up told It might be on one of the future 3 flights from Dallas.
I realize that it may be a while right before USAIR and American computer software might be synched. But, there is not any reason behind your brokers for being so disconnected.
Up coming, we want to reassure you that we value all responses. We happily share compliments with the employees who generate them. Make sure you be assured that we can also be devoted to answering just about every criticism we acquire, in addition to a representative from our department will get back to you personally as soon as possible.
The thing is a carefully similar illustration of this with American Airways. I just lately took a trip and so they hardly ever obtained me to my location.
I'm so amazed by Tracy Miller in the reservations Office. I accidentally booked a flight to the wrong place and was freaking out, and she or he labored with me to not simply get me to the right desired destination but additionally found the identical value.
senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado four minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a find more NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por traffic aereo y yo pague con hotel y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
Previous, let me make clear that if you inquired about an impending or recent excursion, we talk to which you Get hold of our Reservations workers, who are offered 24 hours each day and will be in an even better posture to reply questions on your journey. During the U.S., the toll-absolutely free variety is
I just lately flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) Because the Embraer is a small aircraft with small leg room, my knees were being embedded within the seat back in front of me, and it absolutely was causing soreness for me as well as the passenger in that seat. I asked the stewardess (“Ellen) if I could transfer on the exit isle, where by there was a lot more space. When I questioned she explained: “We're going to complete counting heads just before we start out participating in musical chairs.” When she completed counting men and women, I went in advance and moved to at least one of two Open up seats during the exit isle–I didn’t request her again as a result of her rude reaction The very first time. Ellen arrived more than the general public tackle system: “Did you move to the exit isle? Return to your seat.” I went back right away. She continued to the PA: “There might be a $10,000 good, and I'm not planning to pay back it.